Last updated: December 2025
At KiteMind, operated by KiteHouse, we respect your privacy and are committed to protecting your personal data. This policy explains how we collect, use, and protect information when you use our WhatsApp automation platform with artificial intelligence.
We collect information you provide directly: account data (name, email, phone), your business information (trade name, address, services offered), and WhatsApp conversation content processed by our AI assistant. We also automatically collect usage data, device information, and cookies.
We use your information to: provide and improve our AI services, process and respond to WhatsApp messages on behalf of your business, train and personalize the AI assistant with your business information, send you important communications about the service, and comply with legal obligations.
We share data with: Meta/WhatsApp (for sending and receiving messages), OpenAI (for natural language processing of our assistant), and infrastructure providers (hosting, databases). We do not sell your personal information to third parties.
We implement technical and organizational security measures to protect your information, including encryption in transit and at rest, restricted access to personal data, and continuous security monitoring.
You have the right to access, rectify, delete, and port your personal data. To exercise these rights, contact us at privacy@kitemind.io.
If you have questions about this privacy policy, contact us at: privacy@kitemind.io